Coventive Terms and Conditions
1. Definitions & Interpretation
1.1 In these terms and conditions:
“Content” means anything written, by Coventive or any other company, that appears on this website.
“Customer” means any person or company using this site or purchasing a product or service from Coventive.
"Coventive" is brand name of NetComposites Ltd (company no. 03567631) with its registered office at 4A Broom Business Park, Bridge Way, Chesterfield, S41 9QG.
“Registration Form” means the form, completed by you and submitted to Coventive confirming your attendance at a Coventive training course.
"Service" means any consultancy, training or innovation offering from Coventive.
“Website Content Viewer” means any person viewing this site.
"Working Days" means 9am to 5pm any day Monday to Friday inclusive other than bank and other UK public holidays.
1.2 Where the context so admits, words importing the one gender shall include all other genders and words importing the singular shall include the plural and vice versa. A reference to a statute, statutory provision or other legislation is a reference to it as it is in force from time to time, taking account of any amendment or re-enactment.
2. Application of these Terms and Conditions
2.1 All Customers accepted by Coventive are accepted subject to these terms and conditions which shall apply to the exclusion of all other terms and conditions (including any which the Buyer or Website Content Viewer purports to apply under any purchase order, confirmation of order, specification or other document). Any variation to these terms and conditions and any representations about the Content or Service shall have no effect unless expressly agreed in writing and signed by an authorised representative of Coventive. The Registration Form shall form part of these terms and conditions.
2.2 All applications to register for training are made subject to these Terms & Conditions (which shall apply to the exclusion of any terms imposed by you).
2.3 Notwithstanding any other provision of these terms and conditions, nothing herein shall require Coventive to do or omit to do anything which would contravene any applicable laws or regulations including, but not limited to, the Data Protection Act 1998, the Gambling Act 2005 and the Consumer Protection from Unfair Trading Regulations 2008.
2.4 These Terms and Conditions shall not create, nor shall they be construed as creating, any partnership or agency relationship between us.
2.5 You accept that communication with us may be electronic. We may contact you by e-mail or provide you with information by posting notices on our website. You agree to this electronic means of communication and you acknowledge that all such communications that we provide to you electronically comply with any legal or contractual requirement that such communication be made in writing.
2.6 These Terms and Conditions and the rights and obligations of both parties shall be governed by, and construed in accordance with, the laws of England and Wales and both parties irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales in respect of any dispute which arises hereunder.
3. Website Content
3.1 Coventive offers its web site on an "as is" basis. Although we make every effort to ensure the accuracy of the information on this site, you should not assume that any materials identified, located or obtained through the site are error-free.
3.2 Coventive reserves the right to add and delete sources from the site, or change the pricing of Services, at any time and without notice.
3.3 The inclusion of any Internet reference or any third party content in this website in no way constitutes an endorsement or authentication of that material by Coventive. As a condition of using this service, you assume all risk of loss resulting from the use of, or reliance upon, this web site or any materials identified, located or obtained by using this web site.
3.4 Coventive and its suppliers and licensors make no warranty regarding the accuracy, completeness or timeliness of the materials and disclaim all warranties of merchantability, non-infringement and fitness for a particular purpose and all conditions of quality. Coventive's and its suppliers' and licensors' total liability arising out of any type of legal claim (whether in contract, tort or otherwise), shall be limited to any amounts you may have paid to Coentive and, in the absence of any such payment, Coventive and its suppliers and licensors shall have no liability.
3.5 To the extent permitted by applicable law, in no event will Coventive or its suppliers and licensors be liable for any indirect, consequential, incidental, special, multiple, punitive or similar damages including, but not limited to, damages for lost profits, loss of goodwill, loss of data, or any and all other loss resulting from your use of this web site or any material referenced by, or obtained by using, this web site (including any loss caused by any harmful, corrupted, defective, virus-infected, indecent or obscene materials), arising out of any type of legal claim (whether in contract, tort or otherwise), whether or not Coventive or its suppliers or licensors have been advised of the possibility of such damage. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations or exclusions may not apply to you.
3.6 Any information, opinion, advice, statement, service, offer, or other materials or content including but not limited to images, sound files, data files, databases, executable application files or any other material expressed or made available by such third parties or Internet references are the property and responsibility of the respective author(s) or distributor(s) and not of Coventive.
4.1 Training is organised and managed by Coventive.
4.2 You acknowledge and accept that we have the right to publicly announce our business relationship with you which shall include but not be limited to announcements on social media. Such announcements shall not be disparaging or otherwise adverse to your business.
4.3 All applications to register for Training are subject to availability and you making full payment.
4.4 Confirmation (or rejection) of your booking will be sent to you by email within five (5) working days of our receipt of your registration.
4.5 Confirmed training registrations are valid for named attendee only and, subject to clause 4.9 below, cannot be transferred. You may be asked for photographic ID during training. If you are unable to provide identification which matches your registration you may be asked to leave the training.
4.6 Our prices for attending training are set out on the Registration Form, on the training pages of this website, or the relevant purchase order form, or can otherwise be obtained from us upon request or from our website. Prices may be subject to change from time to time.
4.7 If you have requested to pay by invoice and your booking has been confirmed, an invoice will be sent to you within ten (10) Working Days setting out the relevant payment instructions and terms. Payment is due immediately upon receipt of this invoice.
4.8 If you apply to register for any training less than two (2) weeks before the date of the training we will only accept payment by a credit card, unless we expressly agree otherwise in writing. If for any reason we have not received payment in full by the date of the training you (or the attending delegate) will be asked as a condition of being allowed to attend to provide payment by credit card on the day of the training. We reserve the right to cancel your booking at any time if payment is not made.
4.9 If you are unable to attend the training we welcome substitute delegates attending in your place at no extra cost provided that we have at least 2 Working Days prior notice of the name of your proposed substitute and have received payment in full. Please notify us of any substitutions by email at: firstname.lastname@example.org
5. Refund Policy
5.1 Cancellations will result in the following penalties:
a. more than 91 days prior to the first day of the training – 50% of the total charge as a cancellation penalty provided that written notice is received.
b. cancellation 91 days or less prior to the first day ofthe training – 100% of the total charge as a cancellation penalty.
c. No refund will be made for non-attendance of the training.
5.2 We reserve the right to cancel or change the date of the training at any point before the advertised event date. In this case we will refund the delegate fee or transfer delegates to the new date. Will will not be responsible for any loss or damage incurred due to a cancelled or postponed event.
5.3 We shall not be liable to you for travel, accommodation or other costs and expenses incurred (included wasted costs and expenses) if we are required to cancel or relocate the training as a result of an event outside our control (including, without limitation, to acts of God, floods, lightning, storm, fire, explosion, war, military operations, acts of terrorism or threats of any such acts, any strike action, lock-outs or other industrial action and a pandemic, epidemic or other widespread illness).
5.4 All rights in all presentations, documentation and materials published or otherwise made available as part of the training (including but not limited to any documentation packs or audio or audio-visual recording of the training) (“Content”) are owned by us or are included with the permission of the owner of the rights. No (i) photography, filming or recording; or (ii) republication, broadcast or other dissemination of the Content is permitted. You shall not distribute, reproduce, modify, store, transfer or in any other way use any of the Content (save that use by the relevant delegate for internal business purposes shall be permitted), and in particular (but without limitation) you shall not (and shall procure that each of your delegates shall not):
a. upload any Content into any shared system;
b. include any Content in a database;
c. include any Content in a website or on any intranet;
d. transmit, re-circulate or otherwise make available any Content to anyone else;
e. make any commercial use of the Content whatsoever; or
f. use Content in any way that might infringe third party rights or that may bring us or any of our affiliates into disrepute.
5.5 The Content does not necessarily reflect our views or opinions.
5.6 Suggestions or advice contained in the Content should not be relied upon in place of professional or other advice. Whilst we take reasonable care to ensure that the Content created by us is accurate and complete, some of it is supplied by third parties and we are unable to check its accuracy or completeness. You should verify the accuracy of any information (whether supplied by us or third parties) before relying on it. The Content is provided on an “AS IS” basis without any warranties of any kind (express or implied). We hereby exclude to the fullest extent permitted by law all liabilities, costs, claims, damages, losses and/or expenses arising from any inaccuracy or omission in the Content or arising from any infringing, defamatory or otherwise unlawful material in the Content.
5.7 To the extent that any Content is made available by us online we reserve the right to suspend or remove access to such Content at any time.
5.8 It is the responsibility of delegates travelling from countries where a visa is required to enter the UK to ask for an invitation letter. These are not issued automatically. Invitations will not be issued until a valid registration form with payment has been received. Please contact us to obtain the full details of the information we require from you. Should your visa application be denied, you will receive a full refund.
5.9 Special requirements should be detailed when registering (e.g. dietary, access etc.).
6 Consultancy and Innovation Services
6.1 Any Consultancy or Innovation services bought would adhere to their own terms and conditions which would be made available at point of sale.
7.1 Subject to Clause 7.4, our aggregate liability to you, whether such liability arises in contract, tort (including negligence) or otherwise, for any damages, loss, costs, claims or expenses of any kind howsoever arising, out of in connection with any use of this Website or Registration (or requested registration) made by you or otherwise in relation to a service offered by Coventive, shall be limited to the price paid by you in respect of your booking to attend the conference.
7.2 Subject to Clause 6.4, we shall not be liable to you for (i) any loss of profit, loss of or damage to data, loss of anticipated savings or interest, loss of or damage to reputation or goodwill or; (ii) any indirect, special or consequential damages, loss, costs, claims or expenses of any kind.
7.3 You agree to indemnify us, our staff and our affiliates and to hold us harmless to the fullest extent permitted by law, against all loss, costs, claims or expenses of any kind arising from any act or omission by you (including your delegates) during or otherwise in relation to a conference or training.
7.4 Nothing in this these Terms and Conditions shall limit or exclude either party's liability for:
a. death or personal injury caused by that party's negligence, or the negligence of that party's employees, agents or subcontractors;
b. fraud or fraudulent misrepresentation; or
c. any other liability which cannot be limited or excluded by applicable law.
8.1 You warrant that you shall:
a. comply with all applicable laws, statutes and regulations relating to anti-bribery and anti-corruption including but not limited to the Bribery Act 2010;
b. comply with such of our anti-bribery and anti-corruption policies as are notified to you from time to time; and
c. promptly report to us any request or demand for any undue influence or other advantage of any kind received by or on behalf of you in connection with the performance of these Terms and Conditions.
8.2 Breach of this clause 8 shall be deemed a material breach of these Terms and Conditions.
9.1 All payments will be taken in GBP. The rate of exchange for accounts not held in GBP will be that set by the delegate’s credit card company. We cannot accept liability for any losses due to the exchange rate applied.
9.2 All refunds will be credited in GBP to the credit card or account used for payment. The rate of exchange for accounts not held in GBP will be that set by the delegate’s credit card company. We cannot accept liability for any losses due to the exchange rate applied.
9.3 Without prejudice, we shall be entitled to:
a. charge interest on any outstanding balance owed to Coventive at the rate of 4% above the base rate of Natwest Bank Plc from the date that the invoice became due for payment until the date it is paid in full (whether before or after judgement);
b. charge an administration fee of £25 if any cheque drawn in its favour by the Customer in purported satisfaction of any unpaid invoice is dishonoured on presentation; and
c. instruct a debt collection agency (apart from solicitors) to recover any sum due and in that case all charges incurred by Coventive as a result of such instruction shall be payable by the Customer in any event upon demand.
10. Data protection
10.1 The name and affiliation of each registered attendee will be included in the training delegate list. You must advise us if you do NOT wish us to make your email address available on the delegate list.
10.2 Your details will only be included on the training delegate list if you register more than 10 working days prior to the training. Any bookings made after this date may not show on the delegate list.
10.3 We would like to send you details via email about Services which we feel would be of interest to you. You must advise us if you do NOT wish us to contact you.